Hotel Casa has a smart little system for umbrellas: rent one for €2, and if it’s not returned, it’s a €20 charge.Fully self-service and all powered by DripDrop.
Of course, some might accuse them of squeezing extra revenue, and while €20 for a single umbrella would bring back a gain, the real reason is offering convenience and protecting your inventory at the same time.
If a guest loses it, breaks it, or accidentally turns it into modern art in a gust of wind, you’re covered.
Paired with their mini-markets and other hybrid hospitality moves, Casa’s showing how little details can quietly shape the guest experience.
Makes you wonder how many other forgotten items could be turned into moments like this.