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Stories

Same venue. Two completely different moods.

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Rethinking the reception desk

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Tripadvisor as a secret sales touch point

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Mirrors with a secret

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Healthy coffee break

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A simple playbook for hotel site visits

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Get more reviews with NFC tap stand

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Expedia's video marketing masterclass

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Is Padel the new Pickleball?

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The value of an invitation

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Cater for the health-conscious traveller, make $$

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Mascara vs. your linen budget

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Casa Lawa's social media genius

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Save the planet, get a free Toblerone

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Don't delegate your social media game to AI

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Buttons a ‘testing room’

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The 'we care' doggy bag

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Vending machines for art

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Hyatt x Peloton

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Everything is marketing, even a hanger

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The mocktail experience

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Be the Swiss Army knife of venues

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Rent a bike with a QR code

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Hotel string lights

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Report “click bait prices” in Google

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Guest Appreciation Program

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Your hotel photos x AI

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Increase your rooftop bar revenue

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Self-service hotel umbrellas

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Room service is dead in China

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