During my recent stay at a Blueground apartment, I received the best check-out reminder I've ever seen.
Instead of the usual "move out by 11 AM or else", the message simply informed me that cleaners would be arriving at 11.
It was a subtle nudge, but it made all the difference.
To be honest, it didn't feel like there was any form of passive-aggressiveness in the message at all.
By focusing the topic on the arrival of the cleaning team, Blueground avoids the negative connotation of a strict deadline.It felt like a friendly heads-up rather than an ultimatum.
Also, by sending this notification, Blueground subtly opens the door for guests to inquire about extending their stay, potentially adding a nice boost to their revenue.
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We can online check-in comfortably for flights, so why isn't it the norm for hotels? 🤔 Look, it's not just us who think that:
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In a recent X post, @levelsio noted that if hotels just added basic kitchens, Airbnb would be out of business.
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Apple has upped its booking game, now letting potential customers book properties directly through Apple Maps. Step aside Booking.com and Tripadvisor 😉
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