I've always felt that booking flows on most PMS platforms fall short compared to giants like Booking or Airbnb. Ever felt the same?
That's why taking control of your PMS could be a game-changer as it's your chance to have a system perfectly tailored to your needs and your guests' preferences.
Look at what Getaway is doing. This hospitality startup has hundreds of tiny houses across the US and their booking process is smart, simple, and smooth.
Here's a great example: when a guest selects 2-3 nights, they're later in the booking flow prompted to add an extra night at a heavily discounted rate.
Brilliant, right? No friction, no fuss, just pure value for the guest and extra revenue for the business.
It's extremely challenging to build your own PMS, better not to try. But I know that many people working in PMS companies read this newsletter - here you have an idea for a new feature 🤔